> ## Documentation Index
> Fetch the complete documentation index at: https://docs-pos.solya.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Appointments

> Book a clienteling slot for a customer and start a sale from the booking.

The **Appointments** counter is the clienteling booking desk: book a slot for a
customer, manage the booking's lifecycle, and start a sale from it with the customer
pre-attached. It opens on the list of appointments with search, status filters and
pagination; a row opens a detail sheet.

## Booking

**New appointment** books a slot with a customer (`POST /v1/appointments`). Booking
requires the `sale:create` permission. The list is scoped to the current store and
associate (`GET /v1/appointments`).

## Lifecycle

From an appointment you can:

* **Confirm** the booking.
* **Complete** it once the customer has been seen.
* **Cancel** the booking.
* Mark a **no-show**.

## Starting a sale

From the detail sheet you can start a sale that pre-attaches the booking's customer,
so you go straight into the basket with the right customer already set.

## Related

* [Customers](/en/caisse/clients) — the customer a booking attaches to.
* [Sell](/en/caisse/vente) — the sale started from a booking.